Privacy Policy

Procan Labs (hereinafter collectively referred to as “Procan Labs,” “we,” “us,” or “our,”) is committed to protecting your privacy and personal data through compliance with this privacy policy. This policy describes how Procan Labs collects and handles the information gathered from those who access the website and that users may provide when visiting the website through emails, texts messages, or other electronic communication. It also explains what to do if you do not want your information collected or retained when visiting our website. By accessing or using this website, you agree with this privacy policy. Please, review it carefully to understand our practices and check it periodically as it is subject to change from time to time.


Collection, Use, and Disclosure of Personal Information

Anyone may access and use our website without disclosing any personal information. We only collect identifiable personal data if users choose to provide it to us. We may require personal information such as user’s name, business address, email, or telephone when products are downloaded from our website or when users request additional information about our company and services. Procan Labs may use personal information provided through our website to send out announcements and promotions, as well as to respond to inquiries about your account or about our services.We may store and use this information to assess customers’ needs, which helps us improve the quality of our services and products and enhance the experience of those accessing our site.

All users have the right to discontinue receiving emails from Procan Labs at any time. If you have submitted personal information through our website, you may ask for it to be removed from our records at any time by contacting the email address at the bottom of this policy.

We do not sell, trade, or disclose identifying personal information to third parties, unless to the extent necessary to fulfilling users’ and our clients’ requests, to comply with the law and as required by court or administrative agencies, or to protect ours and users’ rights and safety.


Protection of Personal Information

We take all the reasonable steps necessary to ensure the safety and privacy of your personal data. All information collected by us is stored in secure servers in a controlled environment with limited access. Although we take reasonable measures to protect your information, no transmission of data over the internet is completely safe and we cannot guarantee that information you provide via our online services will not be intercepted by other parties. Once we receive your information, we protect it from unauthorized access by implementing strict procedures and security features including SSL technology, AES-256 encryption, secured offices, certified data centers, and periodic security awareness training for all employees.


Collection and Use of Non-Identifiable Information

In some cases we may collect information that is not personally identifiable, such as the domain name of the website that linked to our site, the type of Web browser, and computer operating system used to search and link to our site. This information helps us optimize our marketing efforts, analyze trends, and administer our site.



Our website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. A cookie helps Procan Labs to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to our website, the information you previously provided can be retrieved, so you can easily use the Procan Labs’ site features that you already customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Procan Labs services or websites you visit.


Opt-Out & Unsubscribe

We respect your privacy and give you an opportunity to opt-out of receiving announcements of certain information. If you have any questions or concerns, or would like to opt-out of receiving any or all communications from Procan Labs please contact us at:

Phone: 925-984-3937
Procan Labs
5141 Port Chicago Highway
Concord, CA

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